Dear Players,
To avoid any confusion, we decided to rename Live Support service to Help Desk.
To make customer service more efficient, we ask that you read the following information very carefully. Help Desk can not handle all your issues, however, all of our representatives will gladly direct you to the appropriate person and/or department which can. Thank you.
Help Desk: This service team CAN help you with resolving issues related to: installation, server problems, the breaking of in-game rules, reporting other players, bugs, characters, rules, gameplay, and other low priority issues.
TQ Customer Service Center: First of all, players can manage their account issues and TQ Point Card purchase issues on this page. Further more, you can also report server problems or game related bugs to the TQ service team.
Thanks for your support to Eudemons Online.